Introduction
Cape Fridge Care ("we", "us") respects your privacy. This policy explains how we collect, use and safeguard information you share with us through our website and repair services, in line with the Protection of Personal Information Act (POPIA).
Information We Collect
- Contact details you submit via forms (name, phone, email, address)
- Service details (appliance type, brand, fault description, photos)
- Basic technical data (browser, device) for site performance
How We Use It
- To respond to quote and service requests
- To schedule and complete repairs
- To follow up on service quality
- To send transactional communication only
Sharing
We do not sell or share your information with third parties, except as required to complete your repair (e.g. parts suppliers) or by law.
Retention & Security
We keep records only as long as needed for service, warranty and legal purposes, and take reasonable measures to protect your data.
Your Rights
You may request access, correction or deletion of your information at any time by emailing info@capefridgecare.co.za.
